Recognised Service Provider Leadership Group

The Leadership Group is comprised of a range of Recognised Service Providers and accredited membership organisations working to influence the marketplace on matters relating to the development of the Living Wage recognition scheme in the UK. The group support the overall strategy and development of the Recognised Service Provider scheme, and play an active role in the growth of the real Living Wage in the outsourcing and Facilities Management sectors.

Paul Evans - Co-chair

CEO, Carlisle Support Services

Paul is Co-Chair of the Recognised Service Provider Leadership Group. Paul has enjoyed a progressive and successful career in the facilities management industry having started out in an operational management role for the then market leader, Reliance Security Services. Over the next decade Paul worked seamlessly in a number of operational and commercial positions for some of the largest organisations in the facilities management industry, such as Mitie, Chubb, and Rentokil Initial.

Paul joined Blue Arrow in 2013 as Client Solutions Director. In this position his passion and enthusiasm for people development and service excellence delivered contractual wins of tailored resourcing solutions with annual values of up to £40m per annum.

Paul was then asked to take on the task of Managing Director for Carlisle Support Services in November 2015. As the leader of our company he strategically oversees the direction and ambition of Carlisle.




Sofie Hooper

Head of Policy, Institute of Workplace and Facilities Management (IWFM)

Sofie is the Head of Policy for Institute of Workplace and Facilities Management. Sofie leads on IWFM’s wider policy work and as part of that role helps to raise the voice of the Institute, its members and the wider FM sector with a view to position the Institute as the trusted voice of the profession. The role drives policy development across a range of IWFM activities, aiming to shape the political and regulatory environments through external representation at UK and global level. Coming from the world of consultancy, Sofie has significant experience in developing and implementing public affairs strategies for a wide range of clients including national and international trade associations and alliances as well as corporate clients.


At IWFM, Sofie works closely with IWFM members, in particular the Special Interest Groups, to identify key issues and messages to be taken to government and other external stakeholders relevant to the wider FM industry.

Mike Bullock

Michael Bullock

CEO, Corps Security

Michael has worked for a variety of facilities management (FM) companies. Most recently, prior to Corps Security, he operated across mainland Europe as Director of Facilities Services, and then as Commercial Director for the contract services firm Rentokil Initial.

Michael joined Corps Security in the dual role of Regional Director and Managing Director of Corps Monitoring in 2013. He managed the North Region of the UK which includes the Corps Monitoring Centre – widely regarded as the most advanced monitoring facility in the UK, and the Corps Support Centre, the 24/7 communications hub for over 3,000 colleagues nationwide. He was promoted to Chief Operations Officer in October 2017 and to Chief Executive in July 2018.

Sam Scott

Sam Scott

Divisional Managing Director, Sodexo

An engineer that loves food and working with people to make an impact in workplace! Sam has 20+years delivering a range of services and capital projects for public and private sector across a range of roles including client side, supplier side in business development, transformation and operations. He has worked with clients from a range of sectors including Defence, Leisure, Local Authority, Health and latterly Corporate. In his current role as Division Managing Director for Corporate Services, Sodexo UK&I his portfolio covers a range of complex IFM contracts including global and regional based clients.  Sam is passionate about Social Value and is the lead and ambassador for the segment, promoting and engaging activity impacting the Planet, People, Place and Partners involving the Sodexo team in a range of projects and initiatives.

Phil Smith

Chairman, The Hill Club

Phil has been in Facilities Management – and specifically the cleaning sector – since 2001. He‘s now the Sales Director for NIC Services Group

Phil is passionate about the cleaning industry and about helping to raise the profile and wellbeing of those who work within it. To that end, Phil worked with the Living Wage Foundation back in 2010 to create a recognition system for cleaning companies who wished to support the principles of fair pay. He was a founding member of the Foundation’s Recognised Service Provider Leadership Group and continues in that role to promote the real Living Wage. Similarly, he engaged with the Equality & Human Rights Commission contributing and assisting with their ground-breaking 2015 report ‘The Invisible Workforce’ before joining the Commission’s Cleaning Taskforce to create and market their #seethetruevalue campaign.

A networking enthusiast Phil founded The Hill Club in 2014 and, in his capacity as Chairman, has hosted a range of hugely successful events designed to connect people in FM, build business and raise significant funds for its charity partners in the process. He now lives in Greenwich, is a Freeman of the City of London and an active Liveryman for the Worshipful Company of Environmental Cleaners being appointed as a Court Assistant in 2018.

Troy Moffatt Photo

Troy Moffatt CMgr MCMI

Commercial Director, First Response Group

Passionate about People, Technology and Customer Experience.

As Commercial Director at FRG Troy plays a key role in the development of products and services, ensuring they offer quality solutions aligned to industry standards and client strategies. He also Heads their Quality & Compliance team ensuring that they are continuously improving and embedding the lessons and guidance into their management systems and daily activities. 

In his role Troy provides advice and guidance to the FRG board on their CSR initiatives and supports the business in their mission ‘To provide our customers with the best service and innovation, through supporting our employees and creating a culture of 'inclusion' and 'happiness'. As a part of this work Troy championed the introduction of the real Living Wage at FRG and continues to champion the Recognised Service Providers initiative throughout the Private Security and Facilities Management industries.

Ben Bolt

Corporate Responsibility Business Partner, ISS UK


Charlie Mowat

CEO, The Clean Space

Charlie is the Founder & CEO of The Clean Space. Oxford graduate Charlie left a career in management consultancy to found The Clean Space in 2003, a commercial cleaning company based on the principles of fair treatment for its staff rather than the exploitation often seen in the industry. It has since grown to £10m, servicing over 500 clients across the UK. It has also acquired 11 competitors along the way.

Mike Rutherford

Director & Treasurer, CSSA



Sebastian Bachelier

Programme Manager, Living Wage Foundation

Sebastian is a Programme Manager at the Living Wage Foundation, he leads the Recognised Service Provider project and oversees Living Wage Employer accreditation in the West Mildlands. He has previous experience of the public, private and third sectors; he coordinated enrichment opportunities for students in an inner city college in Birmingham, he worked on Senior c-suite leadership recruitment on behalf of the NHS and has volunteered for a number of community growth projects, including the Local Futures' initiative as well as several Transition Town groups from across the UK.